I was at home the other night in the middle of my dinner when the phone rang. ME: Hello. AT&T: Hello, this is AT&T. ME: Is this AT&T. AT&T: Yes, this is AT&T... ME: This is AT&T. AT&T: Yes, this is AT&T... ME: Is this AT&T.? AT&T: Yes! This is AT&T, may I speak to Mr. Byron, please? ME: